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Motivational Quote of the Day:
All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence. - Martin Luther King, Jr.
Public Speaking Tip of the Day:
Express yourself fully and freely…with your whole being.
Let your conviction, enthusiasm, and passion show. Unleash them fully
and freely. And let it be felt by your audience. (If it helps, you can
imagine rays of light emanating from you, penetrating each of your
audience members.)
Avoid holding back. Just let go. When you do this,
you will naturally become more confident.
When you are speaking from your very core, just allowing your natural
feelings to flow outward, for some reason, you tend to forget about
fear or nervousness. And doing this usually results in peak
performances (being in the “flow”).
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Improve Your Listening Immediately! Inspirational quote daily motivation Article of the Day:
We are good at talking, but we have trouble listening. One sage said, "The only reason we listen is because we know we get to talk next." Here are some tips that can change your listening behavior now.
Names! First, repeat a person's name when you first meet him or her. This will make you listen first and talk second. You want to have a mental set to become a better listener, and repeating a person's name will help you do that.
Don't hesitate to ask a person to repeat the name the second time, especially if the name is unusual. You are showing concern for the other person, which is an important aspect of listening. Use the person's name in your response. "Is this your first time here, Suzanne?"
Ask a question! Second, when you are anticipating making a comment on what a person has said, ask a question instead. This will keep you listening longer, and often the added information will help you make a higher quality contribution to the conversation. Get information before you give information.
Pause! Third, don't rush to answer the phone when it rings. Pause a moment so that you can be mentally ready to listen to the person calling you rather than thinking about what you were doing when the phone rang.
Taking these few extra seconds to think will make you a better listener from the beginning of the phone conversation. In addition, listen as though you are going to report the message to someone else. This keeps you focused on the main reason or idea of the call.
Streamline! Fourth, eliminate clutter around the phone and your desk so you won't easily be distracted when you are talking by phone or have a person talking to you in your office. Notes, pens, folders, clocks, and knickknacks can distract you, and you may not even be aware of the distraction until you realize you have no idea what the person just said.
Choose your time! Fifth, when possible choose your listening time during the part of the day when you are mentally alert. If you are a morning person make your most important appointments, interviews, or phone calls during that time. If mornings are difficult for you, make afternoon calls. You lose listening acumen when you are tired physically or mentally.
Admit! Finally, don't be afraid to admit that you're having a hard time listening and make necessary adjustments. You might say, "I'm sorry I missed that last point. Please repeat that for me." Or "I'm having a hard time concentrating; let me move to another chair." Or "Could we pick up the conversation at a later time this afternoon? I need a break and some lunch."
Any of these responses will tell people that you want to listen to their messages, and that what they have to say is important to you.
Some listening skills, such as suspending judgment, dealing with biases, and avoiding daydreaming, take time to develop because of the mental self-discipline they require. Following these tips, however, will improve your listening immediately.
Authors bio: Stephen D. Boyd, Ph.D., CSP, is a professor of speech communication at Northern Kentucky University in Highland Heights, Kentucky. He is also a trainer in communication who presents more than 60 seminars and workshops a year to corporations and associations. See additional articles and resources at
http://www.sboyd.com
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